Privacy Policy

GrowSoci ("we," "our," or "us") takes your privacy seriously. This page explains what data we collect, how we use it, and how we keep it safe when you use growsoci.com and app.growsoci.com.

By using GrowSoci, you agree to how we handle your information as described below.

Your Account Info: When you sign up, we collect your name, email, and password. Your password is encrypted — we can never see it.

Your Social Media Data: When you connect your Facebook Pages or Instagram accounts, we get access to the following (only with your permission):

• Your page or account name and profile info
• Posts, comments, and messages you manage through GrowSoci
• Performance data like reach, engagement, and follower counts
• Comment and message text (so our AI can suggest replies)

How You Use GrowSoci: We track which features you use and how you navigate the app so we can improve the experience.

Payment Info: Payments are handled by our payment provider. We never store your full card details on our servers.

We use your data to:

• Run the service and keep everything working
• Create AI-written posts that match your brand
• Schedule and publish posts to your connected accounts
• Suggest smart replies to your comments and messages
• Show you analytics about how your pages are performing
• Process payments and manage your subscription
• Send you important service updates
• Make GrowSoci better over time

We onlyuse your Facebook and Instagram data to give you the features you signed up for. Here's exactly what we do:

• Posting: We publish posts to your pages only when you say so — either manually or through Auto-Pilot.
• Engagement: We pull in your comments and messages so you can see them in one inbox, and we suggest AI replies.
• Analytics: We fetch your page stats so you can see how your content is performing.

We neversell, rent, or share your social media data with anyone. It's only used to power GrowSoci for you.

This section is specifically about data we receive through Meta's APIs (Facebook and Instagram). We want to be completely transparent:

• We request only the permissions we need to provide our features — nothing extra.
• Your Facebook/Instagram data is never used to build advertising profiles or target ads.
• We do not transfer your Meta data to any third party, except our AI provider (to generate content and replies), and they are contractually bound to not retain or use it.
• If you disconnect your Facebook or Instagram account, we stop accessing new data immediately.
• You can revoke our access at any time from your Facebook Settings → Apps and Websites.

Our use of data received from Meta APIs follows the Meta Platform Terms and Developer Policies.

We keep your data on secure, encrypted servers. Here's what we do to protect it:

• All data sent between you and our servers is encrypted (SSL/TLS)
• Sensitive data is encrypted in our database
• We use token-based login for social accounts — we never see or store your Facebook/Instagram password
• We regularly review our security practices

We keep your data for as long as your account is active. If you cancel your subscription, we keep your data for 90 days in case you want to come back. After 90 days, your data is permanently deleted.

Want your data deleted right away? Email privacy@growsoci.comand we'll take care of it.

We work with a few trusted services to run GrowSoci:

• Meta (Facebook/Instagram): To connect and manage your social accounts
• AI Providers: To generate content and reply suggestions — your data is not used to train their AI models
• Payment Provider: To handle billing securely

You can always:

• View, update, or delete your personal info
• Disconnect your social media accounts anytime
• Ask us for a copy of your data
• Remove GrowSoci's access from your Facebook/Instagram settings
• Request full account and data deletion

If you want your data deleted, you have two options:

• Cancel and wait: Cancel your subscription from Settings → Billing. Your data will be automatically deleted after 90 days.
• Immediate deletion: Email privacy@growsoci.com with the subject "Delete My Data" and we'll process your request within 48 hours.

To revoke GrowSoci's access to your Facebook/Instagram data, go to your Facebook Settings → Apps and Websites → find GrowSoci → Remove.

GrowSoci is not for anyone under 18. We don't knowingly collect data from children.

We may update this policy from time to time. If we do, we'll post the updated version here and change the date at the top. For major changes, we'll also notify you by email.

Questions about your privacy? Reach out:

• 📧 Privacy: privacy@growsoci.com
• 📧 General: hello@growsoci.com
• 📧 Support: support@growsoci.com